Privacy policy

Xin Le TCM Centre is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Types of Information Collected: We may collect the following types of personal information from you:

  • Name
  • Contact information (such as email address, phone number)
  • Billing and shipping address
  • Payment information
  • Other information you provide to us voluntarily

Collection and Use: We collect and use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Providing customer support
  • Improving our products and services
  • Sending you promotional emails and newsletters (if you opt-in to receive them)
  • Complying with legal obligations

Data Sharing: We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights: You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving promotional emails and newsletters from us at any time by following the unsubscribe instructions provided in the email.

Cookie Policy: Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings if you prefer not to accept them.

Legal Basis: We process your personal information based on the legal basis of consent, contract fulfillment, legitimate interests, or compliance with legal obligations.

Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page.

Contact Information: If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at general@xinletcml.com.